Supporting Health Literacy

Supporting Health Literacy

At Servier, we believe that everyone has the right to access health information that helps him/her to make informed decisions.

  • To achieve this goal, we need to communicate in everyday language

 Lay language is an important tool for making written and oral information easier to understand.. Lay documents should achieve 3 objectives:

  • The patient can easily find the information he/she needs.
  • He/she can understand what he/she finds.
  • He/she can act appropriately on that understanding

The following initiatives contribute to health literacy.

Package leaflet.

In Europe, our package leaflet reflects the results of consultations with target patient groups to ensure that it is legible, clear and easy to use.

We comply with the European Commission Guidelines on Readability.

 Informed consent form (ICF)

Before joining a study, participants must give their consent. The ICF is a written document that aims to inform a participant about the purpose, procedures, potential benefits and risks of the studies. This document should be written in simple language understandable to the participants.

At Servier, we use a template_of ICF made with patient’s associations

Lay summaries

At the end of the study, we write a lay summary intended for the general public. The lay summary is a summary of the clinical trial results written in an easy-to-understand way. All lay summaries are reviewed by patient’s associations.

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